CRM, booking and reminders for salons and spas

A salon's calendar is its revenue. Empty chairs usually come from three things: no-shows, clients who forget to rebook, and enquiries that sit unanswered on Instagram. Business Pilot handles all three automatically for salons, barbershops, spas and lash or nail studios in BC.

Fewer no-shows, more rebookings

  • Online booking on your own calendar, with real-time availability
  • Text and email reminders before each appointment
  • Automatic follow-up when someone misses an appointment, with a link to rebook
  • Rebooking nudges timed to each service, for example a few weeks after a cut

Answer every DM and call

Instagram, Facebook, SMS and email messages land in one inbox, so whoever is at the front desk can reply. If a call is missed while you're with a client, the caller gets a text right away and can book from it.

Grow your Google reviews

After an appointment, clients get a short review request. Your team sees new reviews in one place and can reply using an AI-drafted response they edit and approve. Recent, genuine reviews help you show up when people nearby search for a salon.

See if Business Pilot fits your business

A 15-minute demo. We look at your current tools and where leads are being lost.