CRM for contractors and home-service businesses in BC

Plumbers, electricians, HVAC techs, roofers, landscapers and cleaners all share the same problem: you're on a job when the phone rings. If you can't answer, the homeowner calls the next company. Business Pilot answers for you with a text, tracks every lead to a booked job, and asks happy customers for a review.

Never lose a lead to voicemail

Missed-call text-back sends the caller a message within moments: who you are, and a quick question about the job. The conversation continues by text, which most homeowners prefer anyway.

A simple pipeline from enquiry to paid job

  • Every call, form, Facebook message and email becomes a lead with a stage and an owner
  • Automatic follow-ups on quotes that haven't been answered
  • Appointment booking and reminders for estimates
  • Seasonal reminders, such as furnace or gutter maintenance, to past customers

Reviews that win the next job

Homeowners check Google reviews before they call. After a job is marked complete, the customer gets a review request. Replies to reviews can be drafted by AI and approved by you.

See if Business Pilot fits your business

A 15-minute demo. We look at your current tools and where leads are being lost.